📘
Create an API Integration and obtain your apiKey to make requests listed below. Please make sure that the integration is not restricted to access configurations.

Create User Request

Create user request is used to create users in OpsGenie. It takes the following parameters:

Mandatory Parameters

Parameter
apiKey	API key is used for authenticating API requests
username	Username of user. It should be email address of user.	100 chars
fullname	Full name of user.	512 chars
role	Role of user. It may be one of "Owner", Admin", "User" or the name of a custom role you've created.	512 chars

Optional Parameters

timezone	Timezone information of the user. Please look at Supported Timezone IDs for available timezones.
locale	Location information of the user. Please look at Supported Locale IDs for available locales.
skypeUsername	Skype user name of the user.

Sample Request

curl -XPOST 'https://api.opsgenie.com/v1/json/user' -d '
{
     "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
     "username" : "[email protected]",
     "fullname" : "John Smith",
     "role" : "Admin",
     "skypeUsername" : "johnSmith"
} '

Response

{
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "status" : "successful",
     "code" : 200
}

Update User Request

Update user request is used to update users in OpsGenie. It takes the following parameters:

Mandatory Parameters

Parameter
apiKey	API key is used for authenticating API requests
id	ID of user to be updated

Optional Parameters

fullname	Full name of user to be updated	512 chars
role	Role of user. It may be one of "Owner", "Admin", "User" or the name of a custom role you've created.	512 chars
timezone	Timezone information of the user. Please look at Supported Timezone IDs for available timezones.
locale	Location information of the user. Please look at Supported Locale IDs for available locales.
skypeUsername	Skype user name of the user.

Sample Request

curl -XPOST 'https://api.opsgenie.com/v1/json/user' -d '
{
     "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "fullname" : "john"
} '

curl -XPOST 'https://api.opsgenie.com/v1/json/user' -d '
{
     "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "role" : "User"
} '

curl -XPOST 'https://api.opsgenie.com/v1/json/user' -d '
{
     "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "skypeUsername" : "johnSmith"
} '

Response

{
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "status" : "successful",
     "code" : 200
}

Delete User Request

Delete user request is used to delete users in OpsGenie. It takes the following parameters:

Mandatory Parameters

Parameter
apiKey	API key is used for authenticating API request
id	ID of user to be deleted
username	Username of user to be deleted

🚧
One of id or username parameters should be specified with delete user request

🚧
Owner users can be deleted only if there are at least 2 owners for the account

Sample Request

curl -XDELETE 'https://api.opsgenie.com/v1/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&[email protected]'

curl -XDELETE 'https://api.opsgenie.com/v1/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&id=ac463592-dbd2-4ca3-a651d-48fhf5j5c871'

Response

{
     "status" : "successful",
     "code" : 200  
}

Get User Request

📘
This is a read request. Therefore, even if the integration of the API key is configured as read-only, the request will be accepted.

Get user request is used to search and retrieve users in OpsGenie. It takes the following parameters:

Mandatory Parameters

apiKey	API key is used for authenticating API requests
id	Id of user to be retrieved
username	Username of user to be retrieved

🚧
One of id or username parameters should be specified with get user request.

Sample Request

curl -XGET 'https://api.opsgenie.com/v1/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&[email protected]'

curl -XGET 'https://api.opsgenie.com/v1/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&id=ac463592-dbd2-4ca3-a651d-48fhf5j5c871'

Response

{
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "username" : "[email protected]",
     "fullname" : "John Smith",
     "timezone" : "America/New_York",
     "locale" : "en_US",
     "createdAt": 1472023687693,
     "state" : "active",
     "escalations" : ["support_esc"],
     "skypeUsername" : "johnSmith",
     "schedules" : ["sch_1st"],
     "role" : "Owner",
     "groups" : ["network"],
     "contacts": [
        {
            "to": "[email protected]",
            "method": "email",
            "disabledReason":"",
            "id":"ce7e52a7-6a0c-4680-a82c-198ddd877756",
            "enabled":true
        },
        {
            "to": "1-9999999999",
            "method": "sms",
            "disabledReason":"",
            "id":"932b9f35-fbaa-4784-8c4b-321d8427a2db",
            "enabled":true
        },
        {
            "to": "1-9999999999",
            "method": "voice",
            "disabledReason":"",
            "id":"b6552417-62cc-4b28-9ef3-9a50f0c8e82b",
            "enabled":false
        },
        {
            "to": "1-8888888888",
            "method": "voice",
            "disabledReason":"",
            "id":"05dd72bd-8457-46ae-b11e-f0ae16fab213",
            "enabled":true
        },
        {
            "to": "1-8888888888",
            "method": "sms",
            "disabledReason":"",
            "id":"431905a1-52fc-453e-b8a2-7daef130fd88",
            "enabled":false
        }
    ]

}

List Users Request

📘
This is a read request. Therefore, even if the integration of the API key is configured as read-only, the request will be accepted.

List users request is used to list users in OpsGenie. It takes the following parameters:

Mandatory Parameters

Parameter
apiKey	API key is used for authenticating API requests

Opstional Parameters

Parameter		Default
sortField	Field to use in sorting users. Supported values: username, fullName	username
sortOrder	Direction of sorting. Supported values: ASC, DESC	ASC
limit	Number of users to get. Min:1, Max: 100	10
offset	Number of users to skip in pagination.	0

Sample Request

curl -XGET 'https://api.opsgenie.com/v1.2/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&sortOrder=DESC&sortField=fullName&limit=2&offset=1'

Response

{
    "users":[
        {
             "createdAt": 1482243103632,
             "role": "User",
             "blocked": false,
             "skypeUsername": "",
             "timezone": "Europe/Istanbul",
             "verified": false,
             "id": "1efbae5f-dc44-443e-8476-daf2e0b9165b",
             "fullname": "Kaan",
             "locale": "en_US",
             "username": "[email protected]"
        },
        {
             "createdAt": 1482243196741,
             "role": "User",
             "blocked": false,
             "skypeUsername": "",
             "timezone": "Europe/Istanbul",
             "verified": false,
             "id": "d6b85867-3304-46d5-b196-7cd5d91d4956",
             "fullname": "Halit",
             "locale": "en_US",
             "username": "[email protected]"
        }
    ]
}

Copy Notification Rules Request

Copy notification rules request is used to copy a user's current notification rules to multiple other users in OpsGenie. It takes the following parameters:

Refer to Can I copy my notification rules to other users? for more information.

Mandatory Parameters

Parameter
apiKey	API key is used for authenticating API requests
fromUser	Username of the template user. This user's notification rules will be used for copying.
toUsers	Specify a list of the users which you want to copy the rules to. You can use the username of a user, the name of a group, or to copy to all users, "all".
ruleTypes	Specify a list of the action types you want to copy the rules of. It can contain "New Alert", "Acknowledged Alert" or for all types of notification rules, "all". The total list of valid types are: all New Alert Acknowledged Alert Closed Alert Schedule Start Renotified Alert Assigned Alert Add Note

Sample Request

curl -XPOST 'https://api.opsgenie.com/v1/json/copyNotificationRules' -d '
{
    "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
    "fromUser" : "[email protected]",
    "toUsers" : [
        "group1",
        "[email protected]",
        "[email protected]"
    ]
    "ruleTypes" : [
        "New Alert",
        "Alert Closed"
    ]
} '

Response

{
     "status" : "process started",
     "code" : 200
}