OpsGenie Docs

User API (Deprecated)

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Create an API Integration and obtain your apiKey to make requests listed below. Please make sure that the integration is not restricted to access configurations.

Create User Request

Create user request is used to create users in OpsGenie. It takes the following parameters:

Mandatory Parameters

Parameter

apiKey

API key is used for authenticating API requests

username

Username of user. It should be email address of user.

100 chars

fullname

Full name of user.

512 chars

role

Role of user. It may be one of "Owner", Admin", "User" or the name of a custom role you've created.

512 chars

Optional Parameters

timezone

Timezone information of the user. Please look at Supported Timezone IDs for available timezones.

locale

Location information of the user. Please look at Supported Locale IDs for available locales.

skypeUsername

Skype user name of the user.

Sample Request 

curl -XPOST 'https://api.opsgenie.com/v1/json/user' -d '
{
     "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
     "username" : "john.smith@opsgenie.com",
     "fullname" : "John Smith",
     "role" : "Admin",
     "skypeUsername" : "johnSmith"
} '

Response 

{
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "status" : "successful",
     "code" : 200
}

Update User Request

Update user request is used to update users in OpsGenie. It takes the following parameters:

Mandatory Parameters

Parameter

apiKey

API key is used for authenticating API requests

id

ID of user to be updated

Optional Parameters

fullname

Full name of user to be updated

512 chars

role

Role of user. It may be one of "Owner", "Admin", "User" or the name of a custom role you've created.

512 chars

timezone

Timezone information of the user. Please look at Supported Timezone IDs for available timezones.

locale

Location information of the user. Please look at Supported Locale IDs for available locales.

skypeUsername

Skype user name of the user.

Sample Request 

curl -XPOST 'https://api.opsgenie.com/v1/json/user' -d '
{
     "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "fullname" : "john"
} '
 
curl -XPOST 'https://api.opsgenie.com/v1/json/user' -d '
{
     "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "role" : "User"
} '
 
curl -XPOST 'https://api.opsgenie.com/v1/json/user' -d '
{
     "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "skypeUsername" : "johnSmith"
} '

Response 

{
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "status" : "successful",
     "code" : 200
}

Delete User Request

Delete user request is used to delete users in OpsGenie. It takes the following parameters:

Mandatory Parameters

Parameter

apiKey

API key is used for authenticating API request

id

ID of user to be deleted

username

Username of user to be deleted

One of id or username parameters should be specified with delete user request

Owner users can be deleted only if there are at least 2 owners for the account

Sample Request 

curl -XDELETE 'https://api.opsgenie.com/v1/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&username=john.smith@opsgenie.com'
 
curl -XDELETE 'https://api.opsgenie.com/v1/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&id=ac463592-dbd2-4ca3-a651d-48fhf5j5c871'

Response 

{
     "status" : "successful",
     "code" : 200  
}

Get User Request

This is a read request. Therefore, even if the integration of the API key is configured as read-only, the request will be accepted.

Get user request is used to search and retrieve users in OpsGenie. It takes the following parameters:

Mandatory Parameters

apiKey

API key is used for authenticating API requests

id

Id of user to be retrieved

username

Username of user to be retrieved

One of id or username parameters should be specified with get user request.

Sample Request 

curl -XGET 'https://api.opsgenie.com/v1/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&username=john.smith@opsgenie.com'
 
curl -XGET 'https://api.opsgenie.com/v1/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&id=ac463592-dbd2-4ca3-a651d-48fhf5j5c871'

Response 

{
     "id" : "ac463592-dbd2-4ca3-a651d-48fhf5j5c871",
     "username" : "john.smith@opsgenie.com",
     "fullname" : "John Smith",
     "timezone" : "America/New_York",
     "locale" : "en_US",
     "createdAt": 1472023687693,
     "state" : "active",
     "escalations" : ["support_esc"],
     "skypeUsername" : "johnSmith",
     "schedules" : ["sch_1st"],
     "role" : "Owner",
     "groups" : ["network"],
     "contacts": [
        {
            "to": "john.smith@opsgenie.com",
            "method": "email",
            "disabledReason":"",
            "id":"ce7e52a7-6a0c-4680-a82c-198ddd877756",
            "enabled":true
        },
        {
            "to": "1-9999999999",
            "method": "sms",
            "disabledReason":"",
            "id":"932b9f35-fbaa-4784-8c4b-321d8427a2db",
            "enabled":true
        },
        {
            "to": "1-9999999999",
            "method": "voice",
            "disabledReason":"",
            "id":"b6552417-62cc-4b28-9ef3-9a50f0c8e82b",
            "enabled":false
        },
        {
            "to": "1-8888888888",
            "method": "voice",
            "disabledReason":"",
            "id":"05dd72bd-8457-46ae-b11e-f0ae16fab213",
            "enabled":true
        },
        {
            "to": "1-8888888888",
            "method": "sms",
            "disabledReason":"",
            "id":"431905a1-52fc-453e-b8a2-7daef130fd88",
            "enabled":false
        }
    ]

}

List Users Request

This is a read request. Therefore, even if the integration of the API key is configured as read-only, the request will be accepted.

List users request is used to list users in OpsGenie. It takes the following parameters:

Mandatory Parameters

Parameter

apiKey

API key is used for authenticating API requests

Opstional Parameters

Parameter
Default

sortField

Field to use in sorting users. Supported values: username, fullName

username

sortOrder

Direction of sorting. Supported values: ASC, DESC

ASC

limit

Number of users to get. Min:1, Max: 100

10

offset

Number of users to skip in pagination.

0

Sample Request 

curl -XGET 'https://api.opsgenie.com/v1.2/json/user?apiKey=eb243592-faa2-4ba2-a551q-1afdf565c889&sortOrder=DESC&sortField=fullName&limit=2&offset=1'

Response 

{
    "users":[
        {
             "createdAt": 1482243103632,
             "role": "User",
             "blocked": false,
             "skypeUsername": "",
             "timezone": "Europe/Istanbul",
             "verified": false,
             "id": "1efbae5f-dc44-443e-8476-daf2e0b9165b",
             "fullname": "Kaan",
             "locale": "en_US",
             "username": "tst3@test.com"
        },
        {
             "createdAt": 1482243196741,
             "role": "User",
             "blocked": false,
             "skypeUsername": "",
             "timezone": "Europe/Istanbul",
             "verified": false,
             "id": "d6b85867-3304-46d5-b196-7cd5d91d4956",
             "fullname": "Halit",
             "locale": "en_US",
             "username": "tst7@test.com"
        }
    ]
}

Copy Notification Rules Request

Copy notification rules request is used to copy a user's current notification rules to multiple other users in OpsGenie. It takes the following parameters:

Refer to Can I copy my notification rules to other users? for more information.

Mandatory Parameters

Parameter

apiKey

API key is used for authenticating API requests

fromUser

Username of the template user. This user's notification rules will be used for copying.

toUsers

Specify a list of the users which you want to copy the rules to. You can use the username of a user, the name of a group, or to copy to all users, "all".

ruleTypes

Specify a list of the action types you want to copy the rules of. It can contain "New Alert", "Acknowledged Alert" or for all types of notification rules, "all". The total list of valid types are:

  • all
  • New Alert
  • Acknowledged Alert
  • Closed Alert
  • Schedule Start
  • Renotified Alert
  • Assigned Alert
  • Add Note

Sample Request 

curl -XPOST 'https://api.opsgenie.com/v1/json/copyNotificationRules' -d '
{
    "apiKey": "eb243592-faa2-4ba2-a551q-1afdf565c889",
    "fromUser" : "john.smith@opsgenie.com",
    "toUsers" : [
        "group1",
        "andy.doe@opsgenie.com",
        "dave.white@opsgenie.com"
    ]
    "ruleTypes" : [
        "New Alert",
        "Alert Closed"
    ]
} '

Response 

{
     "status" : "process started",
     "code" : 200
}