Integration API

🚧
If using the EU instance of Opsgenie, the URL needs to be https://api.eu.opsgenie.com for requests to be successful.

General Information

❗️
Integration API does not support Zendesk, Slack and Incoming Call Integrations.

List Integrations

HTTP Method	URL
GET	https://api.opsgenie.com/v2/integrations

Optional Parameters

Parameter
type	Type of the integration. If type parameter is given, the result will be filtered by type
teamId	The ID of the team. If the team ID parameter is given, the result will be filtered by teamId
teamName	The name of the team. If the team name parameter is given, the result will be filtered by teamName

📘
If the apiKey belongs to a team integration, only that team's integrations will be listed. In that case teamId and teamName parameters are not allowed

Sample Request

curl -X GET 'https://api.opsgenie.com/v2/integrations'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'

Response:

{
  "code": 200,
  "data": [
    {
      "id": "055082dc-9427-48dd-85e0-f93a76e5f4a2",
      "name": "Signal Sciences",
      "enabled": true,
      "type": "SignalSciences"
    },
    {
      "id": "073e8e6a-a481-4b9b-8619-5c31d9a6e5da",
      "name": "Default API",
      "enabled": true,
      "type": "API"
    },
    {
      "id": "3163a9f9-5950-4e73-b99f-92562956e39c",
      "name": "Datadog",
      "enabled": false,
      "type": "Datadog"
    },
    {
      "id": "55e405e3-a130-4c7a-9866-664e498f39a9",
      "name": "Observium2",
      "enabled": false,
      "type": "ObserviumV2"
    },
    {
      "id": "72f6f51b-1ea9-4efd-be1b-4f29d1f593c6",
      "name": "Solarwinds",
      "enabled": false,
      "type": "Solarwinds"
    },
    {
      "id": "733388de-2ac1-4d70-8a2e-82834cb679d6",
      "name": "Webhook",
      "enabled": false,
      "type": "Webhook"
    },
    {
      "id": "8418d193-2dab-4490-b331-8c02cdd196b7",
      "name": "Zenoss",
      "enabled": false,
      "type": "Zenoss",
      "teamId": "87311c02-edda-11eb-9a03-0242ac130003"
    }
  ],
  "took": 0,
  "requestId": "9ceeb66b-9890-4687-9dbb-a38abc71eda3"
}

Get Integration

HTTP Method	URL
GET	https://api.opsgenie.com/v2/integrations/$integrationId

📘
If the apiKey belongs to a team integration, only that team's integrations can be retrieved.

Sample Request

curl -X GET 'https://api.opsgenie.com/v2/integrations/8418d193-2dab-4490-b331-8c02cdd196b7'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'

Response:

{
  "code": 200,
  "data": {
    "_readOnly": [
      "isAdvanced",
      "isGlobal"
    ],
    "alertActions": [
      "Create",
      "Acknowledge",
      "UnAcknowledge",
      "Snooze",
      "EscalateToNext",
      "AddNote",
      "AddResponders",
      "AddTeam",
      "AddTags",
      "RemoveTags",
      "Close",
      "Delete",
      "CustomAction",
      "AssignOwnership",
      "TakeOwnership"
    ],
    "alertFilter": {
      "conditionMatchType": "Match All",
      "conditions": []
    },
    "sendAlertActions": true,
    "enabled": false,
    "allowConfigurationAccess": true,
    "allowDeleteAccess": false,
    "allowReadAccess": true,
    "allowWriteAccess": false,
    "ignoreRespondersFromPayload": false,
    "ignoreTeamsFromPayload": false,
    "isAdvanced": false,
    "responders": [],
    "suppressNotifications": false,
    "isGlobal": true,
    "name": "Zenoss",
    "type": "Zenoss"
  },
  "took": 0,
  "requestId": "d6e1300e-6ec8-4eeb-9c8e-096799424c1b"
}

Create API Based Integration

HTTP Method	URL
POST	https://api.opsgenie.com/v2/integrations

Mandatory Parameters

Parameter	Description
type	Type of the integration. (For instance, "API" for API Integration.
name	Name of the integration. Name must be unique for each integration.

Optional Parameters

Parameter	Description
enabled	This parameter is for specifying whether the integration will be enabled or not. Defaults to true
allowConfigurationAccess	This parameter is for allowing or restricting the configuration access. If configuration access is restricted, the integration will be limited to Alert API requests, Incident API requests and sending heartbeats. Defaults to false.
allowWriteAccess	This parameter is for configuring the write access of integration. If write access is restricted, the integration will not be authorized to write within any domain. Defaults to true.
allowReadAccess	This parameter is for configuring the read access of integration. If read access is restricted, the integration will not be authorized to read within any domain. Defaults to true.
allowDeleteAccess	This parameter is for configuring the delete access of integration. If delete access is restricted, the integration will not be authorized to delete within any domain. Defaults to true.
ignoreRespondersFromPayload	If enabled, the integration will ignore responders sent in request payloads. Defaults to false.
ignoreTeamsFromPayload	If enabled, the integration will ignore teams sent in request payloads. Defaults to false.
responders	Optional user, schedule, teams or escalation names to calculate which users will receive the notifications of the alert. Responders which are exceeding the limit are ignored. The possible values for responders are: user escalation schedule team For example: "responders": [{"type": "team","name": "team1"},{"type": "user","username": "[email protected]"}]
suppressNotifications	If enabled, notifications that come from alerts will be suppressed. Defaults to false.
ownerTeam	Owner team of the integration, consisting id and/or name of the owner team.

ownerTeam field example:

{
    "ownerTeam": {
        "name":"operations_team"
    }
}

{
    "ownerTeam": {
        "id":"8418d193-2alp-4490-b331-8c02cdd196b7"
    }
}

Sample Requests

curl -X POST 'https://api.opsgenie.com/v2/integrations'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'
  --header 'Content-Type: application/json'
  --data '{
  "type": "API",
  "name": "API Integration",
  "ownerTeam": {
    	"name": "ops_team"
    },
  "allowReadAccess" : true,
	"allowWriteAccess" : false,
	"allowDeleteAccess" : false,
	"allowConfigurationAccess" : true,
  "ignoreRespondersFromPayload": false,
  "ignoreTeamsFromPayload": false,
  "responders": [
    {
      "type": "team",
      "name": "team1"
    },
    {
      "type": "user",
      "username": "[email protected]"
    },
    {
      "type": "escalation",
      "name": "team1_escalation"
    },
    {
      "type": "schedule",
      "name": "weekdaySchedule"
    }
  ],
  "suppressNotifications": false
}'

Response:

{
  "code": 201,
  "data": {
    "id": "6683487a-f06e-4b2e-b52c-3cbc30f9a59e",
    "name": "API Integration",
    "enabled": true,
    "type": "API",
    "teamId": "cac95900-eddc-11eb-9a03-0242ac130003",
    "apiKey": "24393670-fff1-45ed-913e-8d6aeebebc30"
  },
  "took": 0,
  "requestId": "b3578948-55b3-4acc-9bf1-2ce2db3e15a2"
}

Create Email Based Integration

HTTP Method	URL
POST	https://api.opsgenie.com/v2/integrations

Mandatory Parameters

Parameter	Description
type	Type of the integration. It should be set as "Email" for Email integrations.
name	Name of the integration. Name must be unique for each integration.
emailUsername	The username part of the email address. It must be unique for each integration.

Optional Parameters

Parameter	Description
enabled	This parameter is for specifying whether the integration will be enabled or not. Defaults to true.
ignoreRespondersFromPayload	If enabled, the integration will ignore responders sent in request payloads. Defaults to false.
ignoreTeamsFromPayload	If enabled, the integration will ignore teams sent in request payloads. Defaults to false.
responders	Optional user, schedule, teams or escalation names to calculate which users will receive the notifications of the alert. Responders which are exceeding the limit are ignored. The possible values for responders are: user escalation schedule team For example: "responders": [{"type": "team","name": "team1"},{"type": "user","username": "[email protected]"}]
suppressNotifications	If enabled, notifications that come from alerts will be suppressed. Defaults to false.

Sample Request

curl -X POST 'https://api.opsgenie.com/v2/integrations'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'
  --header 'Content-Type: application/json'
  --data '{
  "type": "Email",
  "name": "Email Integration",
  "emailUsername": "xyz",
  "ignoreRespondersFromPayload": false,
  "ignoreTeamsFromPayload": false,
  "suppressNotifications": false
}'

Response:

{
  "code": 201,
  "data": {
    "id": "9bb2a0bb-6b39-4578-8dd9-768df103aad6",
    "name": "Email Integration",
    "enabled": true,
    "type": "Email",
    "emailAddress": "[email protected]"
  },
  "took": 0,
  "requestId": "117c0352-bc80-4960-8298-fdd59bf27d02"
}

Update Integration

🚧
This call updates all information of the integration. If a parameter is not given in the payload, those parameters will be updated to their default values. We recommend you to use GET actions first, then modify the necessary parts and PUT the whole payload back again.

HTTP Method	URL
PUT	https://api.opsgenie.com/v2/integrations/$integrationId

Mandatory Parameters

Parameter	Description
type	Type of the integration. It should be set as "Email" for generic Email integrations.
name	Name of the integration. Name must be unique for each integration.
emailUsername (only for email integrations)	The username part of the email address. It must be unique for each integration.

Optional Parameters

Parameter	Description
enabled	This parameter is for specifying whether the integration will be enabled or not. Defaults to true.
ignoreRespondersFromPayload	If enabled, the integration will ignore responders sent in request payloads. Defaults to false.
ignoreTeamsFromPayload	If enabled, the integration will ignore teams sent in request payloads. Defaults to false.
responders	Optional user, schedule, teams or escalation names to calculate which users will receive the notifications of the alert. Responders which are exceeding the limit are ignored. The possible values for responders are: user escalation schedule team For example: "responders": [{"type": "team","name": "team1"},{"type": "user","username": "[email protected]"}]
suppressNotifications	If enabled, notifications that come from alerts will be suppressed. Defaults to false.

📘
If the apiKey belongs to a team integration, only that team's integrations can be updated.

Sample Request

curl -X PUT 'https://api.opsgenie.com/v2/integrations/bb2a0bb-6b39-4578-8dd9-768df103aad6'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'
  --header 'Content-Type: application/json'
  --data '{
  "type": "Email",
  "name": "Email Integration-1",
  "emailUsername": "xyz",
  "ignoreRespondersFromPayload": false,
  "ignoreTeamsFromPayload": false,
  "responders": [],
  "suppressNotifications": false
}

Response

{
  "code": 200,
  "data": {
    "id": "ff2e93b1-7e0c-460d-9093-10b6ad897133",
    "name": "Email Integration-1",
    "enabled": true,
    "type": "Email",
    "emailAddress": "[email protected]"
  },
  "took": 0,
  "requestId": "9ae63dd7-ed00-4c81-86f0-c4ffd33142c9"
}

Delete Integration

HTTP Method	URL
DELETE	https://api.opsgenie.com/v2/integrations/$integrationId

📘
If the apiKey belongs to a team integration, only that team's integrations can be deleted.

Sample Request

curl -X DELETE 'https://api.opsgenie.com/v2/integrations/8418d193-2dab-4490-b331-8c02cdd196b7'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'

Response

{
  "result": "Deleted successful",
  "took": 0,
  "requestId": "d1aace7d-18c6-4aec-888d-d2b1308f9cd1"
}

Enable Integration

HTTP Method	URL
POST, PUT , PATCH	https://api.opsgenie.com/v2/integrations/$integrationId/enable

📘
If the apiKey belongs to a team integration, only that team's integrations can be enabled.

Sample Request

curl -X POST 'https://api.opsgenie.com/v2/integrations/8418d193-2dab-4490-b331-8c02cdd196b7/enable'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'

Response

{
  "code": 200,
  "data": {
    "id": "74410a0a-f57e-4f0a-bc87-cf6c96bbb2b9",
    "name": "API Integration76",
    "enabled": true,
    "type": "API"
  },
  "took": 0,
  "requestId": "cc32c4e5-de24-4fa3-a9d5-aa4883d11f8e"
}

Disable Integration

HTTP Method	URL
POST, PUT, PATCH	https://api.opsgenie.com/v2/integrations/$integrationId/disable

📘
If the apiKey belongs to a team integration, only that team's integrations can be disabled.

Sample Request

curl -X POST 'https://api.opsgenie.com/v2/integrations/8418d193-2dab-4490-b331-8c02cdd196b7/disable'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'

Response

{
  "code": 200,
  "data": {
    "id": "74410a0a-f57e-4f0a-bc87-cf6c96bbb2b9",
    "name": "API Integration",
    "enabled": false,
    "teamId": "cac95900-eddc-11eb-9a03-0242ac130003",
    "type": "API"
  },
  "took": 0,
  "requestId": "bb51d27a-b763-4ae5-9a7f-b575578e703d"
}

Authenticate Integration

HTTP Method	URL
POST, PUT, PATCH	https://api.opsgenie.com/v2/integrations/authenticate

JSON Body Fields

Fields	Mandatory	Description
type	true	Type of the integration. Possible values are;

Sample Request

curl -X POST 'https://api.opsgenie.com/v2/integrations/authenticate'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'
  --header 'Content-Type: application/json'
  --data '{ "type":"api" }'

Response

{
  "result": "Integration [api] is valid",
  "took": 0.093,
  "requestId": "a0199601-0245-4ed9-b7d7-0752e2f4824b"
}

Get Integration Actions

HTTP Method	URL
GET	https://api.opsgenie.com/v2/integrations/$integrationId/actions

📘
If the apiKey belongs to a team integration, only that the actions of that team's integrations can be retrieved.

Sample Request

curl -X GET 'https://api.opsgenie.com/v2/integrations/bcb4856b-8823-48c8-9f7c-c75a9e8b1c66/actions'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'

Response:

{
  "code": 200,
  "data": {
    "_parent": {
      "id": "bcb4856b-8823-48c8-9f7c-c75a9e8b1c66",
      "name": "API",
      "enabled": true,
      "type": "API"
    },
    "ignore": [],
    "create": [
      {
        "type": "create",
        "name": "Create Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": [
            {
              "field": "alias",
              "isNot": false,
              "operation": "Contains",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      }
    ],
    "close": [
      {
        "type": "close",
        "name": "Close Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": [
            {
              "field": "alias",
              "isNot": false,
              "operation": "Contains",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "acknowledge": [
      {
        "type": "acknowledge",
        "name": "Acknowledge Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "addNote": [
      {
        "type": "addNote",
        "name": "Add Note",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ]
  },
  "took": 0,
  "requestId": "85e0cf9a-599b-496b-b03d-f0d1b515b411"
}

Create a New Integration Action

Available Methods

HTTP Method	URL
POST	https://api.opsgenie.com/v2/integrations/$integrationId/actions

Mandatory Parameters

Parameter	Description
type	The type of the action. Type can be: create close acknowledge addNote * ignore
name	Name of the action.
alias	Used for alert deduplication. Alias is a user defined identifier for alerts. There can be only one open alert with the same alias. Alias field provides the ability to assign a known ID and later this ID can be used to perform additional actions such as log, close, attach for the same alert.

Optional Parameters

Parameter	Description
order	It is an integer value that defines in which order the action will be performed.
user	Owner of the execution for integration action.
note	Additional alert action note.
filter	It is a map which takes conditionMatchType and conditions list as parameters. For example: "filter": {"conditionMatchType": "Match All Conditions","conditions": [{"field": "alias","isNot": false,"operation": "Is Empty","expectedValue": ""}}

conditionMatchType	It specifies which condition match type will be used for filtering. The options are: Match All for Match all data option Match Any Condition for Match one or more conditions below option * Match All Conditions for Match all conditions below option

conditions	A comma separated list of conditions which are set for filtering.For example: "conditions": [{"field": "alias","isNot": false,"operation": "Is Empty","expectedValue": ""}, {"field": "message","isNot": true,"operation": "Contains","expectedValue": "testAlert"}]

field	It specifies which field will be checked for filtering. For API Based Integration the fields are given below: Alias Actions Description Entity Extra Properties Message Priority Responders Source Tags Teams For Email Based Integration the fields are given below: Conversation Subject From Address From Name Messages Subject * If you want to add filtering as key value-based details your field description will look like as follows in example: { "field": "your-key-for-details-map", "isNot": false, "operation": "contains", "expectedValue": "value-of-your-key-for-details-map", "isExtraPropertiesWithKey":true } Do not forget to set isExtraPropertiesWithKey as true.

isNot	It is a boolean parameter whose default value is false.

operation	It specifies which operation should be satisfied to perform the actions. The conditions are listed below: Contains Equals Matches Starts With Ends With Is Empty * Equals Ignore Whitespace
expectedValue	It specifies what is the expected value of the field for filtering condition.
source (Only for create action)	User defined field to specify source of action.
message (Only for create action)	Alert text limited to 130 characters.
description (Only for create action)	This field can be used to provide a detailed description of the alert, anything that may not have fit in the Message field.
entity (Only for create action)	The entity the alert is related to.
tags (Only for create action)	A comma separated list of labels attached to the alert.
extraProperties (Only for create action)	Set of user defined properties. This will be specified as a nested JSON map such as: "extraProperties" : {"prop1":"prop1Value", "prop2":"prop2Value"}

ignoreRespondersFromPayload (Only for create action)	If enabled, the integration will ignore responders sent in request payloads. Defaults to false.

ignoreTeamsFromPayload (Only for create action)	If enabled, the integration will ignore teams sent in request payloads. Defaults to false.

responders (Only for create action)	Optional user, schedule, teams or escalation names to calculate which users will receive the notifications of the alert. Responders which are exceeding the limit are ignored. The possible values for responders are: user escalation schedule team For example: "responders": [{"type": "team","name": "team1"},{"type": "user","username": "[email protected]"}]

Sample Request for Create Integration Action

curl -X POST 'https://api.opsgenie.com/v2/integrations/bcb4856b-8823-48c8-9f7c-c75a9e8b1c66/actions
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'
  --header 'Content-Type: application/json'
  --data '{
  "type": "create",
  "name": "Create Alert 2",
  "order": 1,
  "filter": {
    "conditionMatchType": "Match Any Condition",
    "conditions": [
      {
        "field": "tags",
        "isNot": false,
        "operation": "Is Empty",
        "expectedValue": ""
      }
    ]
  },
  "user": "{{user}}",
  "note": "{{note}}",
  "alias": "{{alias}}",
  "source": "{{source}}",
  "message": "{{message}}",
  "description": "{{description}}",
  "entity": "{{entity}}",
  "appendAttachments": true,
  "alertActions": [],
  "ignoreAlertActionsFromPayload": false,
  "responders": [],
  "ignoreRespondersFromPayload": false,
  "ignoreTeamsFromPayload": false,
  "tags": [],
  "ignoreTagsFromPayload": false,
  "extraProperties": {},
  "ignoreExtraPropertiesFromPayload": false
}'

Response

{
  "code": 201,
  "data": {
    "_parent": {
      "id": "bcb4856b-8823-48c8-9f7c-c75a9e8b1c66",
      "name": "API",
      "enabled": true,
      "type": "API"
    },
    "ignore": [],
    "create": [
      {
        "type": "create",
        "name": "Create Alert 2",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match Any Condition",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Is Empty",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      },
      {
        "type": "create",
        "name": "Create Alert",
        "order": 2,
        "filter": {
          "conditionMatchType": "Match Any Condition",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Is Empty",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      }
    ],
    "close": [
      {
        "type": "close",
        "name": "Close Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All Conditions",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Equals",
              "expectedValue": "closeAlert"
            }
          ]
        },
        "user": "API",
        "note": "",
        "alias": "{{alias}}"
      }
    ],
    "acknowledge": [
      {
        "type": "acknowledge",
        "name": "Acknowledge Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "addNote": [
      {
        "type": "addNote",
        "name": "Add Note",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ]
  },
  "took": 0,
  "requestId": "789d5080-9d06-4820-a258-18aa879d4201"
}'

Sample Request for Creating Close Alert Action

curl -X POST 'https://api.opsgenie.com/v2/integrations/bcb4856b-8823-48c8-9f7c-c75a9e8b1c66/actions'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'
  --header 'Content-Type: application/json'
  --data '{
  "type": "close",
  "name": "Close Alert 3",
  "order": 1,
  "filter": {
    "conditionMatchType": "Match All Conditions",
    "conditions": [
      {
        "field": "tags",
        "isNot": false,
        "operation": "Equals",
        "expectedValue": "closeAlert"
      }
    ]
  },
  "user": "API",
  "note": "",
  "alias": "{{alias}}"
}'

Response

{
  "code": 201,
  "data": {
    "_parent": {
      "id": "bcb4856b-8823-48c8-9f7c-c75a9e8b1c66",
      "name": "API",
      "enabled": true,
      "type": "API"
    },
    "ignore": [],
    "create": [
      {
        "type": "create",
        "name": "Create Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match Any Condition",
          "conditions": [
            {
              "field": "alias",
              "isNot": false,
              "operation": "Contains",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      },
          {
        "type": "create",
        "name": "Create Alert",
        "order": 2,
        "filter": {
          "conditionMatchType": "Match Any Condition",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Is Empty",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      }
    ],
    "close": [
      {
        "type": "close",
        "name": "Close Alert 3",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All Conditions",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Equals",
              "expectedValue": "closeAlert"
            }
          ]
        },
        "user": "API",
        "note": "",
        "alias": "{{alias}}"
      },
      {
        "type": "close",
        "name": "Close Alert 2",
        "order": 2,
        "filter": {
          "conditionMatchType": "Match All Conditions",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Contains",
              "expectedValue": "closeAlert"
            }
          ]
        },
        "user": "API",
        "note": "",
        "alias": "{{alias}}"
      },
      {
        "type": "close",
        "name": "Close Alert",
        "order": 3,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": [
            {
              "field": "alias",
              "isNot": false,
              "operation": "Contains",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "acknowledge": [
      {
        "type": "acknowledge",
        "name": "Acknowledge Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "addNote": [
      {
        "type": "addNote",
        "name": "Add Note",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ]
  },
  "took": 0,
  "requestId": "ca3c9c5d-f71e-4c7d-9df4-322d497af13c"
}

Sample Request for Creating Acknowledge Alert Action

curl -X POST 'https://api.opsgenie.com/v2/integrations/bcb4856b-8823-48c8-9f7c-c75a9e8b1c66/actions'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'
  --header 'Content-Type: application/json'
  --data '{
  "type": "acknowledge",
  "name": "Acknowledge Alert 2",
  "order": 1,
  "filter": {
    "conditionMatchType": "Match All Conditions",
    "conditions": [
      {
        "field": "actions",
        "isNot": false,
        "operation": "Contains",
        "expectedValue": "Acknowledge"
      }
    ]
  },
  "user": "{{user}}",
  "note": "{{note}}",
  "alias": "{{alias}}"
}'

Response

{
  "code": 201,
  "data": {
    "_parent": {
      "id": "bcb4856b-8823-48c8-9f7c-c75a9e8b1c66",
      "name": "API",
      "enabled": true,
      "type": "API"
    },
    "ignore": [],
    "create": [
      {
        "type": "create",
        "name": "Create Alert 2",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match Any Condition",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Is Empty",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      },
      {
        "type": "create",
        "name": "Create Alert",
        "order": 2,
        "filter": {
          "conditionMatchType": "Match Any Condition",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Is Empty",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      }
    ],
    "close": [
      {
        "type": "close",
        "name": "Close Alert 3",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All Conditions",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Equals",
              "expectedValue": "closeAlert"
            }
          ]
        },
        "user": "API",
        "note": "",
        "alias": "{{alias}}"
      },
      {
        "type": "close",
        "name": "Close Alert",
        "order": 3,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": [
            {
              "field": "alias",
              "isNot": false,
              "operation": "Contains",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "acknowledge": [
      {
        "type": "acknowledge",
        "name": "Acknowledge Alert 2",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All Conditions",
          "conditions": [
            {
              "field": "actions",
              "isNot": false,
              "operation": "Contains",
              "expectedValue": "Acknowledge"
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      },
      {
        "type": "acknowledge",
        "name": "Acknowledge Alert",
        "order": 2,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "addNote": [
      {
        "type": "addNote",
        "name": "Add Note",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ]
  },
  "took": 0,
  "requestId": "a7809462-b1d9-4fb5-a10a-620986bb45b6"
}

Sample Request for Creating Add Note Action

curl -X POST 'https://api.opsgenie.com/v2/integrations/bcb4856b-8823-48c8-9f7c-c75a9e8b1c66/actions'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'
  --header 'Content-Type: application/json'
  --data '{
  "type": "addNote",
  "name": "Add Note 2",
  "order": 1,
  "filter": {
    "conditionMatchType": "Match All",
    "conditions": []
  },
  "user": "{{user}}",
  "note": "{{note}}",
  "alias": "{{alias}}"
}'

Response

{
  "code": 201,
  "data": {
    "_parent": {
      "id": "bcb4856b-8823-48c8-9f7c-c75a9e8b1c66",
      "name": "API",
      "enabled": true,
      "type": "API"
    },
    "ignore": [],
    "create": [
      {
        "type": "create",
        "name": "Create Alert 2",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match Any Condition",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Is Empty",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      },
      {
        "type": "create",
        "name": "Create Alert",
        "order": 2,
        "filter": {
          "conditionMatchType": "Match Any Condition",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Is Empty",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      }
    ],
    "close": [
      {
        "type": "close",
        "name": "Close Alert 3",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All Conditions",
          "conditions": [
            {
              "field": "tags",
              "isNot": false,
              "operation": "Equals",
              "expectedValue": "closeAlert"
            }
          ]
        },
        "user": "API",
        "note": "",
        "alias": "{{alias}}"
      },
      {
        "type": "close",
        "name": "Close Alert",
        "order": 3,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": [
            {
              "field": "alias",
              "isNot": false,
              "operation": "Contains",
              "expectedValue": ""
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "acknowledge": [
      {
        "type": "acknowledge",
        "name": "Acknowledge Alert 2",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All Conditions",
          "conditions": [
            {
              "field": "actions",
              "isNot": false,
              "operation": "Contains",
              "expectedValue": "Acknowledge"
            }
          ]
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      },
      {
        "type": "acknowledge",
        "name": "Acknowledge Alert",
        "order": 2,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "addNote": [
      {
        "type": "addNote",
        "name": "Add Note",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      },
      {
        "type": "addNote",
        "name": "Add Note 2",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ]
  },
  "took": 0,
  "requestId": "a7809462-b1d9-4fb5-a10a-620986bb45b6"
}

Update All Integration Actions

🚧
This method updates all of the actions of the integration. If an action is not put on the payload, that action will be deleted. We recommend you to use GET actions first, then modify the necessary parts and PUT the whole payload back again.

Available Methods

HTTP Method	URL
PUT	https://api.opsgenie.com/v2/integrations/$integrationId/actions

Mandatory Parameters


type	The type of the action. Type can be: create close acknowledge addNote
name	Name of the action.
alias	Used for alert deduplication. Alias is a user defined identifier for alerts. There can be only one open alert with the same alias. Alias field provides the ability to assign a known ID and later this ID can be used to perform additional actions such as log, close, attach for the same alert.

Optional Parameters


order	It is an integer value that defines in which order the action will be performed.
user	Owner of the execution for integration action.
note	Additional alert action note.
filter	It is a map which takes conditionMatchType and conditions list as parameters. For example: "filter": {"conditionMatchType": "Match All Conditions","conditions": [{"field": "alias","isNot":false,"operation": "Is Empty","expectedValue": ""}}

conditionMatchType	It specifies which condition match type will be used for filtering. The options are: Match All for Match all data option Match Any Condition for Match one or more conditions below option * Match All Conditions for Match all conditions below option

conditions	A comma separated list of conditions which are set for filtering.For example: "conditions": [{"field": "alias","isNot": false,"operation": "Is Empty","expectedValue": ""}, {"field": "message","isNot": true,"operation": "Contains","expectedValue": "testAlert"}]

field	It specifies which field will be checked for filtering. For API Based Integration the fields are given below: Alias Actions Description Entity Extra Properties Message Priority Responders Source Tags Teams For Email Based Integration the fields are given below: Conversation Subject From Address From Name Messages Subject

isNot	It is a boolean parameter whose default value is false.

operation	It specifies which operation should be satisfied to perform the actions. The conditions are listed below: Contains Equals Matches Starts With Ends With Is Empty * Equals Ignore Whitespace

expectedValue	It specifies what is the expected value of the field for filtering condition.
source (Only for create action)	User defined field to specify source of action.
message (Only for create action)	Alert text limited to 130 characters.
description (Only for create action)	This field can be used to provide a detailed description of the alert, anything that may not have fit in the Message field.
entity (Only for create action)	The entity the alert is related to.
tags (Only for create action)	A comma separated list of labels attached to the alert.
extraProperties (Only for create action)	Set of user defined properties. This will be specified as a nested JSON map such as: "extraProperties" : {"prop1":"prop1Value", "prop2":"prop2Value"}
ignoreRespondersFromPayload (Only for create action)	If enabled, the integration will ignore responders sent in request payloads. Defaults to false.
ignoreTeamsFromPayload (Only for create action)	If enabled, the integration will ignore teams sent in request payloads. Defaults to false.

responders (Only for create action)	Optional user, schedule, teams or escalation names to calculate which users will receive the notifications of the alert. Responders which are exceeding the limit are ignored. The possible values for responders are: user escalation schedule team For example: "responders": [{"type": "team","name": "team1"},{"type":"user","username": "[email protected]"}]

Sample Request for Create Integration Action

curl -X PUT  'https://api.opsgenie.com/v2/integrations/bcb4856b-8823-48c8-9f7c-c75a9e8b1c66/actions'
  --header 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1alpf565c889'
  --header 'Content-Type: application/json'
  --data '{
  "ignore": [],
  "create": [
    {
      "type": "create",
      "name": "Creating Alert",
      "order": 1,
      "filter": {
        "conditionMatchType": "Match All",
        "conditions": []
      },
      "user": "{{user}}",
      "note": "{{note}}",
      "alias": "{{alias}}",
      "source": "{{source}}",
      "message": "{{message}}",
      "description": "{{description}}",
      "entity": "{{entity}}",
      "appendAttachments": true,
      "alertActions": [],
      "ignoreAlertActionsFromPayload": false,
      "responders": [],
      "ignoreRespondersFromPayload": false,
      "ignoreTeamsFromPayload": false,
      "tags": [],
      "ignoreTagsFromPayload": false,
      "extraProperties": {},
      "ignoreExtraPropertiesFromPayload": false
    }
  ],
  "close": [
    {
      "type": "close",
      "name": "Close Alert",
      "order": 1,
      "filter": {
        "conditionMatchType": "Match All",
        "conditions": []
      },
      "user": "{{user}}",
      "note": "{{note}}",
      "alias": "{{alias}}"
    }
  ],
  "acknowledge": [
    {
      "type": "acknowledge",
      "name": "Acknowledge Alert",
      "order": 1,
      "filter": {
        "conditionMatchType": "Match All",
        "conditions": []
      },
      "user": "{{user}}",
      "note": "{{note}}",
      "alias": "{{alias}}"
    }
  ],
  "addNote": [
    {
      "type": "addNote",
      "name": "Add Note",
      "order": 1,
      "filter": {
        "conditionMatchType": "Match All",
        "conditions": []
      },
      "user": "{{user}}",
      "note": "{{note}}",
        "alias": "{{alias}}"
    }
  ]
}'

Response

{
  "code": 200,
  "data": {
    "_parent": {
      "id": "bcb4856b-8823-48c8-9f7c-c75a9e8b1c66",
      "name": "API",
      "enabled": true,
      "type": "API"
    },
    "ignore": [],
    "create": [
      {
        "type": "create",
        "name": "Creating Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}",
        "source": "{{source}}",
        "message": "{{message}}",
        "description": "{{description}}",
        "entity": "{{entity}}",
        "appendAttachments": true,
        "alertActions": [],
        "ignoreAlertActionsFromPayload": false,
        "responders": [],
        "ignoreRespondersFromPayload": false,
        "ignoreTeamsFromPayload": false,
        "tags": [],
        "ignoreTagsFromPayload": false,
        "extraProperties": {},
        "ignoreExtraPropertiesFromPayload": false
      }
    ],
    "close": [
      {
        "type": "close",
        "name": "Close Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "acknowledge": [
      {
        "type": "acknowledge",
        "name": "Acknowledge Alert",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ],
    "addNote": [
      {
        "type": "addNote",
        "name": "Add Note",
        "order": 1,
        "filter": {
          "conditionMatchType": "Match All",
          "conditions": []
        },
        "user": "{{user}}",
        "note": "{{note}}",
        "alias": "{{alias}}"
      }
    ]
  },
  "took": 0,
  "requestId": "1dc984f2-49a3-4582-a077-31a5ea6a33ee"
}