Incident API

📘
Create an API Integration and obtain your apiKey to make requests listed below.

📘
If using the EU instance of Opsgenie, the URL needs to be https://api.eu.opsgenie.com for requests to be successful.

📘
Incident API is only available to Standard and Enterprise plans.

Get Request Status

Incident creation, deletion, and action requests are processed asynchronously to provide higher availability and scalability, therefore valid requests for those endpoints are responded with HTTP status 202 - Accepted. Get Request Status endpoint is used to track the status and incident details (if any) of the request whose identifier is given.

HTTP Method	URL
GET	https://api.opsgenie.com/v1/incidents/requests/:requestId

In-Line Parameters

Referred Name	Description
requestId	Universally unique identifier of the questioned request. Please note: that ID of the request was provided within response.

Sample Requests

curl -X GET 'https://api.opsgenie.com/v1/incidents/requests/513085b8-caf3-4f91-aa23-be5fdefc3570'
    -H 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889'

Sample Responses

{
    "data": {
        "success": true,
        "action": "Create",
        "processedAt": "2017-05-24T14:24:20.844Z",
        "integrationId": "c9cec2cb-e782-4ebb-bc1d-1b2fa703cf03",
        "isSuccess": true,
        "status": "Created incident",
        "incidentId": "8743a1b2-11da-480e-8493-744660987bef"
    },
    "took": 0.022,
    "requestId": "ec7e1d8e-1c75-442e-a271-731070a7fa4d"
}

{
    "data": {
        "success": false,
        "action": "Resolve",
        "processedAt": "2017-05-24T14:41:18.185Z",
        "integrationId": "c9cec2cb-e782-4ebb-bc1d-1b2fa703cf03",
        "isSuccess": false,
        "status": "Incident does not exist",
        "incidentId": ""
    },
    "took": 0.019,
    "requestId": "dc194ce3-9daf-4a19-bca3-40be91218089"
}

Create Incident

HTTP Method	URL
POST	https://api.opsgenie.com/v1/incidents/create

JSON Body Fields

Field	Mandatory	Description	Limit
message	true	Message of the incident	130 characters
description	false	Description field of the incident that is generally used to provide a detailed information about the incident.	15000 characters
responders	false	Teams/users that the incident is routed to via notifications. `type` field is mandatory for each item, where possible values are team, user.	100 teams/ 100 users
tags	false	Tags of the incident.	20 x 50 characters
details	false	Map of key-value pairs to use as custom properties of the incident.	8000 characters in total
priority	false	Priority level of the incident. Possible values are P1, P2, P3, P4 and P5. Default value is P3.
note	false	Additional note that is added while creating the incident.	25000 characters.
impactedServices	false	Services on which incident will be created.	20
statusPageEntry	false	Status page entry fields: title is mandatory and detail is optional. If this field is leaved blank, message and description of incident will be used for title and detail respectively.
notifyStakeholders	false	Indicate whether stakeholders are notified or not. Default value is false.	false/true

responders field example:

{
    "responders":[
        {
            "id":"4513b7ea-3b91-438f-b7e4-e3e54af9147c",
            "type":"team"
        },
        {
            "name":"NOC",
            "type":"team"
        },
        {
            "id":"bb4d9938-c3c2-455d-aaab-727aa701c0d8",
            "type":"user"
        },
        {
            "username":"[email protected]",
            "type":"user"
        }
    ]
}

statusPageEntry field example:

{
  "title": "Houston, we have a problem!",
  "detail": "We've had a main B bus undervolt."
}

Sample Request

curl -X POST https://api.opsgenie.com/v1/incidents/create
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "message": "An example incident message",
    "description":"Every incident needs a description",
    "responders":[
        {"id":"4513b7ea-3b91-438f-b7e4-e3e54af9147c", "type":"team"},
        {"name":"NOC", "type":"team"},
        {"id":"bb4d9938-c3c2-455d-aaab-727aa701c0d8", "type":"user"}
    ],
    "tags": ["Outage","Critical"],
    "details":{
    	"key1": "value1",
      "key2": "value2"
    },
    "priority": "P1",
    "impactedServices": [
      "2e7d4c68-2ddd-11e8-b467-0ed5f89f718b", 
      "df635094-efd3-48e4-b73a-b8bdfbf1178f"
    ],
    "statusPageEntry": {
    	"title": "Houston, we have a problem!",
    	"detail": "We've had a main B bus undervolt."
    },
    "notifyStakeholders": false
}'

Sample Response

📘
Create incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.302,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Delete Incident

HTTP Method	URL
DELETE	https://api.opsgenie.com/v1/incidents/:identifier

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description	Limit
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

Sample Requests

curl -X DELETE 'https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7?identifierType=id'
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"

curl -X DELETE 'https://api.opsgenie.com/v1/incidents/1905?identifierType=tiny'
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"

Sample Response

📘
Delete incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.204,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Get Incident

HTTP Method	URL
GET	https://api.opsgenie.com/v1/incidents/:identifier

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

Sample Requests

curl -X GET -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889" 'https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7?identifierType=id'

curl -X GET -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889" 'https://api.opsgenie.com/v1/incidents/1905?identifierType=tiny'

Sample Response

{
    "data": {
        "id": "70413a06-38d6-4c85-92b8-5ebc900d42e2",
        "tinyId": "1791",
        "message": "Incident with API create",
        "status": "closed",
        "tags": [
            "OverwriteQuietHours",
            "Critical"
        ],
        "createdAt": "2017-03-21T20:32:52.353Z",
        "updatedAt": "2017-04-03T20:32:57.301Z",
        "priority": "P5",
        "responders": [
            {
                "type": "team",
                "id": "fc1448b7-46b2-401d-9df8-c02675958e3b"
            },
            {
                "type": "user",
                "id": "fe954a67-813e-4356-87dc-afed1eec6b66"
            }
        ],
        "impactedServices": ["a9407318-5f34-4d1e-b8fa-0268ba2f43d0"],
        "extraProperties": {
            "serverName": "Zion",
            "region": "Oregon"
        }
      	"impactStartDate": "2017-03-21T20:32:52.353Z",
        "impactDetectDate": "2017-04-03T20:32:57.301Z",
        "impactEndDate": "2017-04-10T20:32:57.301Z"
    },
    "requestId": "9ae63dd7-ed00-4c81-86f0-c4ffd33142c9"
}

Get Associated Alerts

HTTP Method	URL
GET	https://api.opsgenie.com/v1/incidents/:identifier/associated-alert-ids

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Field Name	Mandatory	Value Definition
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.
offset	false	Starting value of the `offset` property. Minimum value is `1`.
direction	false	Default Value is `next`.
limit	false	Maximum number of items to provide in the result. Must be a positive integer value. Default value is `20` and maximum value is `25`.
order	false	Sorting order of the result set. Possible values are `desc` and `asc`. Default value is `desc`. `desc`: Sort result set in descending order `asc`: Sort result set in ascending order

Sample Requests

curl -X GET 'https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/associated-alert-ids?identifierType=id'
    -H 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889'

curl -X GET 'https://api.opsgenie.com/v1/incidents/1905/associated-alert-ids?identifierType=tiny'
    -H 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889'

Sample Response

{
   "data": [
        "40ab23d0-c960-4a26-b658-99f5584cb212-1566891206483",
        "9cb4bd9c-fa56-411f-b5bc-ab990de1a7e6-1566891197323"
    ],
    "took": 0.019,
    "requestId": "86f1d342-79d8-4072-a04c-c1d2caf89d14"
}

Get Responder Alerts

HTTP Method	URL
GET	https://api.opsgenie.com/v1/incidents/:identifier/responder-alert-ids

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Field Name	Mandatory	Value Definition
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.
offset	false	Starting value of the `offset` property. Minimum value is `1` .
direction	false	Default value is `next` .
limit	false	Maximum number of items to provide in the result. Must be a positive integer value. Default value is `20` and maximum value is `25`.
order	false	Sorting order of the result set. Possible values are `desc` and `asc`. Default value is `desc`. `desc`: Sort result set in descending order `asc`: Sort result set in ascending order

Sample Requests

curl -X GET 'https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/responder-alert-ids?identifierType=id'
    -H 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889'

curl -X GET 'https://api.opsgenie.com/v1/incidents//responder-alert-ids?identifierType=tiny'
    -H 'Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889'

Sample Response

{
    "data": [
        "b71cc3b4-093a-430d-8784-f996fe9dd713-1566891244999",
        "fc5d39e0-df7c-4031-aae1-5722e9b8173b-1566891244987"
    ],
    "took": 0.03,
    "requestId": "182733d4-4337-4479-8a4c-15fd32436b92"
}

List Incidents

HTTP Method	URL
GET	https://api.opsgenie.com/v1/incidents

Field Name	Mandatory	Value Definition
query	false	Search query to apply while filtering the incidents. You can refer Incidents Search Query Help for further information about search queries.
offset	false	Start index of the result set (to apply pagination). Minimum value (and also default value) is 0.
limit	false	Maximum number of items to provide in the result. Must be a positive integer value. Default value is 20 and maximum value is 100.
sort	false	Name of the field that result set will be sorted by. Default value is insertedAt. Possible values are specified below: `createdAt` `insertedAt` `updatedAt` `status` `priority` `postmortemStatus` `postmortemPublishDueDate`
order	false	Sorting order of the result set. Possible values are desc and asc. Default value is desc. `desc`: Sort result set in descending order `asc`: Sort result set in ascending order

Sample Request

curl -XGET -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889" 'https://api.opsgenie.com/v1/incidents?query=status%3Aopen&offset=7&limit=10&sort=createdAt&order=desc'

Sample Response

{
    "data": [
        {
            "id": "70413a06-38d6-4c85-92b8-5ebc900d42e2",
            "tinyId": "1791",
            "message": "Our servers are in danger",
            "status": "closed",
            "tags": [
                "OverwriteQuietHours",
                "Critical"
            ],
            "createdAt": "2017-03-21T20:32:52.353Z",
            "updatedAt": "2017-04-03T20:32:57.301Z",
            "priority": "P4",
            "responders": [
              {
                "type": "team",
                "id": "fc1448b7-46b2-401d-9df8-c02675958e3b"
              },
              {
                "type": "team",
                "id": "fe954a67-813e-4356-87dc-afed1eec6b66"
              }
            ],
            "impactedServices": [
              "df635094-efd3-48e4-b73a-b8bdfbf1178f",
              "b6868288-02c7-440b-a693-0a5cf20576f5"
            ]
        },
        {
            "id": "70413a06-38d6-4c85-92b8-5ebc900d42e2",
            "tinyId": "1791",
            "message": "Sample Message",
            "status": "open",
            "tags": [
                "RandomTag"
            ],
            "createdAt": "2017-03-21T20:32:52.353Z",
            "updatedAt": "2017-04-03T20:32:57.301Z",
            "priority": "P5",
            "responders": [
              {
                "type": "team",
                "id": "fc1448b7-46b2-401d-9df8-c02675958e3b"
              }
            ],
            "impactedServices": []
        }
    ],
    "paging":{
        "next":"https://api.opsgenie.com/v1/incidents?query=status%3Aopen&offset=20&limit=10&sort=createdAt&order=desc",
        "first":"https://api.opsgenie.com/v1/incidents?query=status%3Aopen&offset=0&limit=10&sort=createdAt&order=desc",
        "last":"https://api.opsgenie.com/v1/incidents?query=status%3Aopen&offset=100&limit=10&sort=createdAt&order=desc"
    },
    "took": 0.605,
    "requestId": "9ae63dd7-ed00-4c81-86f0-c4ffd33142c9"
}

Close Incident

HTTP Method	URL
POST, PUT, PATCH	https://api.opsgenie.com/v1/incidents/:identifier/close

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

JSON Body Fields

Field	Mandatory	Description	limit
note	false	Additional incident note to add.	25000 characters

Sample Requests

curl -X POST https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/close?identifierType=id
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -H "Content-Type: application/json"
    -d
'{
    "note":"Action executed via Incident API"
}'

curl -X POST https://api.opsgenie.com/v1/incidents/1905/close?identifierType=tiny
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -H "Content-Type: application/json"
    -d
'{
    "note":"Action executed via Incident API"
}'

Sample Response

📘
Close incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.107,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Resolve Incident

HTTP Method	URL
POST,PUT,PATCH	https://api.opsgenie.com/v1/incidents/:identifier/resolve

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

JSON Body Fields

Field	Mandatory	Description	limit
note	false	Incident note to add	25000 characters

Sample Requests

curl -X POST https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/resolve?identifierType=id
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -H "Content-Type: application/json"
    -d
'{
    "note":"Action executed via Incident API"
}'

curl -X POST https://api.opsgenie.com/v1/incidents/1905/resolve?identifierType=tiny
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -H "Content-Type: application/json"
    -d
'{
    "note":"Action executed via Incident API"
}'

Sample Response

📘
Resolve incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.213,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Reopen Incident

HTTP Method	URL
POST,PUT,PATCH	https://api.opsgenie.com/v1/incidents/:identifier/reopen

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

JSON Body Fields

Field	Mandatory	Description	limit
note	false	Incident note to add	25000 characters

Sample Requests

curl -X POST https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/reopen?identifierType=id
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -H "Content-Type: application/json"
    -d
'{
    "note":"Action executed via Incident API"
}'

curl -X POST https://api.opsgenie.com/v1/incidents/1905/reopen?identifierType=tiny
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -H "Content-Type: application/json"
    -d
'{
    "note":"Action executed via Incident API"
}'

Sample Response

📘
Reopen incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.213,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Add Note to Incident

HTTP Method	URL
POST	https://api.opsgenie.com/v1/incidents/:identifier/notes

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

JSON Body Fields

Field	Mandatory	Description	limit
note	true	Incident note to add	25000 characters

Sample Requests

curl -X POST https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/notes?identifierType=id
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -H "Content-Type: application/json"
    -d
'{
    "note":"Action executed via Incident API"
}'

curl -X POST https://api.opsgenie.com/v1/incidents/1905/notes?identifierType=tiny
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -H "Content-Type: application/json"
    -d
'{
    "note":"Action executed via Incident API"
}'

Sample Response

📘
Add note requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.213,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Add Responder to Incident

HTTP Method	URL
POST,PUT,PATCH	https://api.opsgenie.com/v1/incidents/:identifier/responders

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

JSON Body Fields

Field	Mandatory	Description	limit
responder	true	Teams and users that the incident will be routed.`type` field is mandatory for each item, where possible values are team and user.
note	false	Additional incident note to add.	25000 characters

responder field examples:

{
  "responder":[
        {
            "id":"4513b7ea-3b91-438f-b7e4-e3e54af9147c",
            "type":"team"
        },
        {
            "username":"[email protected]",
            "type":"user"
        },
        {
            "name":"exampleTeam",
            "type":"team"
        }
  ]
}

Sample Request

curl -X POST https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/responders?identifierType=id
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "responder": {"id":"4513b7ea-3b91-438f-b7e4-e3e54af9147c","type":"team"},
    "note":"Action executed via Incident API"
}'

Sample Response

📘
Add responder to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.333,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Add Tags to Incident

HTTP Method	URL
POST	https://api.opsgenie.com/v1/incidents/:identifier/tags

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

JSON Body Fields


tags	true	List of tags to add into incident. You can refer below for example values.	20 x 50 characters
note	false	Additional incident note to add.	25000 characters

tags field examples:

{
    "tags": ["OverwriteQuietHours","Critical"]
}

Sample Requests

curl -X POST https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/tags?identifierType=id
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "tags": ["OverwriteQuietHours","Critical"],
    "note":"Action executed via Incident API"
}'

curl -X POST https://api.opsgenie.com/v1/incidents/1905/tags?identifierType=tiny
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "tags": ["OverwriteQuietHours","Critical"],
    "note":"Action executed via Incident API"
}'

Sample Response

📘
Add tags to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.206,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Remove Tags from Incident

HTTP Method	URL
DELETE	https://api.opsgenie.com/v1/incidents/:identifier/tags

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description	Limit
tags	true	Comma separated list of tags to remove from incident.	20 x 50 characters
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.
note	false	Additional incident note to add.	25000 characters

Sample Requests

curl -X DELETE -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889" 'https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/tags?identifierType=id&tags=OverwriteQuietHours,Critical'

curl -X DELETE -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889" 'https://api.opsgenie.com/v1/incidents/1905/tags?identifierType=tiny&tags=OverwriteQuietHours,Critical'

Sample Response

📘
Remove tags from incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.195,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Add Details(Custom Properties) to Incident

HTTP Method	URL
POST	https://api.opsgenie.com/v1/incidents/:identifier/details

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

JSON Body Fields

Field	Mandatory	Description	limit
details	true	Key-value pairs to add as custom property into incident. You can refer below for example values.	8000 characters in total
note	false	Additional incident note to add.	25000 characters

details field examples:

{
    "details": {
        "serverName": "Zion",
        "region": "Oregon"
    }
}

Sample Requests

curl -X POST https://api.opsgenie.com/v1/incident/8418d193-2dab-4490-b331-8c02cdd196b7/details?identifierType=id
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "details": {
        "serverName": "Zion",
        "region": "Oregon"
    },
    "note":"Action executed via Incident API"
}'

curl -X POST  https://api.opsgenie.com/v1/incident/1905/details?identifierType=tiny
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "details": {
        "serverName": "Zion",
        "region": "Oregon"
    },
    "note":"Action executed via Incident API"
}'

Sample Response

📘
Add details to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.303,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Remove Details(Custom Properties) from Incident

HTTP Method	URL
DELETE	https://api.opsgenie.com/v1/incidents/:identifier/details

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Parameter	Mandatory	Description	Limit
keys	true	Comma separated list of keys to remove from the custom properties of the incident.	10 keys
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.
note	false	Additional incident note to add.	25000 characters

Sample Requests

curl -X DELETE -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889" 'https://api.opsgenie.com/v1/incident/8418d193-2dab-4490-b331-8c02cdd196b7/details?identifierType=id&keys=serverName,region'

curl -X DELETE -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889" 'https://api.opsgenie.com/v1/incident/1905/details?identifierType=tiny&keys=serverName,region'

Sample Response

📘
Remove details from incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.202,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Update Incident Priority

HTTP Method	URL
POST, PUT, PATCH	https://api.opsgenie.com/v1/incidents/:identifier/priority

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Field Name	Mandatory	Value Definition
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

JSON Body Fields

Field	Mandotary	Description
priority	true	Priority of the incident. Possible values are P1, P2, P3, P4 and P5

Sample Requests

curl -X PUT  https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/priority
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "priority":"P4"
}'

curl -X PUT  https://api.opsgenie.com/v1/incidents/1207/priority?identifierType=tiny
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "priority":"P2"
}'

Sample Response

📘
Update incident priority requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.195,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Update Incident Message

HTTP Method	URL
POST	https://api.opsgenie.com/v1/incidents/:identifier/message

In-Line Parameters

Referred Name	Description
identifier	identifier of the incident

Query Parameters

Field Name	Mandatory	Value Definition
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.

JSON Body Fields

Field	Mandatory	Description
message	true	Message of the incident.

Sample Request

curl -X PUT  https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/message
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "message":"new message"
}'

Sample Response

📘
Update incident message requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.195,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

Update Incident Description

HTTP Method	URL
POST, PUT, PATCH	https://api.opsgenie.com/v1/incidents/:identifier/description

In-Line Parameters

Referred Name	Description
identifier	identifier of the incident

Query Parameters

Field Name	Mandatory	Value Definition
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny . Default value is id.

JSON Body Fields

Field	Mandatory	Description
description	false	Description of the incident.

Sample Requests

curl -X PUT  https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/description
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "description":"new description"
}'

curl -X PUT  https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/description
    -H "Content-Type: application/json"
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"
    -d
'{
    "description":""
}'

Sample Response

📘
Update incident description requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

{
    "result": "Request will be processed",
    "took": 0.195,
    "requestId": "43a29c5c-3dbf-4fa4-9c26-f4f71023e120"
}

List Incident Logs

HTTP Method	URL
GET	https://api.opsgenie.com/v1/incidents/:identifier/logs

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Field Name	Mandatory	Value Definition
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.
offset	false	Starting value of the `offset` property. Minimum value is `1`.
direction	false	Default value is `next`.
limit	false	Maximum number of items to provide in the result. Must be a positive integer value. Default value is `20` and maximum value is `100`.
order	false	Sorting order of the result set. Possible values are `desc` and `asc`. Default value is `desc`. `desc`: Sort result set in descending order `asc`: Sort result set in ascending order

Sample Requests

curl -X GET 'https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/logs?identifierType=id&offset=1492000072838_1492000072838234593&direction=prev&limit=2&order=desc'
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"

curl -X GET 'https://api.opsgenie.com/v1/incidents/1905/logs?identifierType=tiny&offset=1492000072838_1492000072838234593&direction=prev&limit=2&order=desc'
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"

Sample Response

{
    "data": [
    {
      "log": "Incident resolved via web",
      "type": "system",
      "owner": "[email protected]",
      "createdAt": "2017-04-12T12:27:52.838Z",
      "offset": "1492000072838_1492000072838234593"
    },
    {
      "log": "Viewed on [web]",
      "type": "incidentRecipient",
      "owner": "[email protected]",
      "createdAt": "2017-04-12T12:27:46.379Z",
      "offset": "1492000066378_1492000066379000127"
    }
    ],
    "requestId": "174abe1b-e2a8-48d6-a747-05f012760988",
    "took": 0.456,
    "paging": {
        "next": "https://api.opsgenie.com/v1/incidents/ee624ed0-3ee0-45be-9c9d-e7667eaf21e5/logs?identifierType=id&offset=1492000072838_1492000072838234593&direction=next&limit=2&order=desc",
        "first": "https://api.opsgenie.com/v1/incidents/ee624ed0-3ee0-45be-9c9d-e7667eaf21e5/logs?identifierType=id&limit=2&order=desc"
    }
}

List Incident Notes

HTTP Method	URL
GET	https://api.opsgenie.com/v1/incidents/:identifier/notes

In-Line Parameters

Referred Name	Description
identifier	Identifier of the incident

Query Parameters

Field Name	Mandatory	Value Definition
identifierType	false	Type of the identifier that is provided as an in-line parameter. Possible values are id and tiny. Default value is id.
offset	false	Starting value of the `offset` property. Minimum value is `1`.
direction	false	Default value is `next`.
limit	false	Maximum number of items to provide in the result. Must be a positive integer value. Default value is `20` and maximum value is `100`.
order	false	Sorting order of the result set. Possible values are `desc` and `asc`. Default value is `desc`. `desc`: Sort result set in descending order `asc`: Sort result set in ascending order

Sample Requests

curl -X GET 'https://api.opsgenie.com/v1/incidents/8418d193-2dab-4490-b331-8c02cdd196b7/notes?identifierType=id&offset=1492004181874000155&direction=prev&limit=2&order=desc'
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"

curl -X GET 'https://api.opsgenie.com/v1/incidents/1905/notes?identifierType=tiny&offset=1492004181874000155&direction=prev&limit=2&order=desc'
    -H "Authorization: GenieKey eb243592-faa2-4ba2-a551q-1afdf565c889"

Sample Response

{
    "data": [
        {
            "note": "This is your last chance. After this, there is no turning back. You take the blue pill—the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill—you stay in Wonderland and I show you how deep the rabbit-hole goes.",
            "owner": "[email protected]",
            "createdAt": "2017-04-12T13:36:21.874Z",
            "offset": "1492004181874000155"
        },
        {
            "note": "You see there is only one constant. One universal. It is the only real truth: Causality. Action, reaction. Cause and effect.",
            "owner": "[email protected]",
            "createdAt": "2017-04-12T13:36:18.098Z",
            "offset": "1492004178098000065"
        }
    ],
    "requestId": "fbbd807d-6024-4572-8d51-bd4a047617d0",
    "took": 0.278,
    "paging": {
        "next": "https://api.opsgenie.com/v1/incidents/ee624ed0-3ee0-45be-9c9d-e7667eaf21e5/notes?identifierType=id&offset=1492004181874000155&direction=next&limit=2&order=desc",
        "first": "https://api.opsgenie.com/v1/incidents/ee624ed0-3ee0-45be-9c9d-e7667eaf21e5/notes?identifierType=id&limit=2&order=desc"
    }
}

Incident API

Create an API Integration and obtain your apiKey to make requests listed below.

If using the EU instance of Opsgenie, the URL needs to be https://api.eu.opsgenie.com for requests to be successful.

Incident API is only available to Standard and Enterprise plans.

Get Request Status

Create Incident

Create incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Delete Incident

Delete incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted.`

Get Incident

Get Associated Alerts

Get Responder Alerts

List Incidents

Close Incident

Close incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Resolve Incident

Resolve incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Reopen Incident

Reopen incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Add Note to Incident

Add note requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Add Responder to Incident

Add responder to incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Add Tags to Incident

Add tags to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Remove Tags from Incident

Remove tags from incident requests are processed asynchronously, therefore valid requests are responded with HTTP `status 202 - Accepted`.

Add Details(Custom Properties) to Incident

Add details to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Remove Details(Custom Properties) from Incident

Remove details from incident requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Update Incident Priority

Update incident priority requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Update Incident Message

Update incident message requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Update Incident Description

Update incident description requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

List Incident Logs

List Incident Notes

Create an API Integration and obtain your apiKey to make requests listed below.

If using the EU instance of Opsgenie, the URL needs to be https://api.eu.opsgenie.com for requests to be successful.

Incident API is only available to Standard and Enterprise plans.

Get Request Status

Create Incident

Create incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Delete Incident

Delete incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Get Incident

Get Associated Alerts

Get Responder Alerts

List Incidents

Close Incident

Close incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Resolve Incident

Resolve incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Reopen Incident

Reopen incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Add Note to Incident

Add note requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Add Responder to Incident

Add responder to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Add Tags to Incident

Add tags to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Remove Tags from Incident

Remove tags from incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Add Details(Custom Properties) to Incident

Add details to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Remove Details(Custom Properties) from Incident

Remove details from incident requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Update Incident Priority

Update incident priority requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Update Incident Message

Update incident message requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

Update Incident Description

Update incident description requests are processed asynchronously, therefore valid requests are responded with HTTP status 202 - Accepted.

List Incident Logs

List Incident Notes

Create incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Delete incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted.`

Close incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Resolve incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Reopen incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Add note requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Add responder to incident requests are processed asynchronously, therefore valid requests are responded with `HTTP status 202 - Accepted`.

Add tags to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Remove tags from incident requests are processed asynchronously, therefore valid requests are responded with HTTP `status 202 - Accepted`.

Add details to incident requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Remove details from incident requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Update incident priority requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Update incident message requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.

Update incident description requests are processed asynchronously, therefore valid requests are responded with HTTP status `202 - Accepted`.