Stay connected when mobile
Use OpsGenie to receive notifications for critical alerts via SMS, phone calls, and iPhone & Android push notifications, and respond to the alerts directly from mobile devices using the OpsGenie app. And since OpsGenie is a cloud-based service accessible from anywhere, users don't have to have access to the corporate network (which is often) to work with Up.time alerts.
Consolidated alert & notification management
Up.time users leverage OpsGenie to aggregate and manage alerts not only from Uptime but also from other sources. OpsGenie enables users to maintain their own notifications information and preferences, eliminating the burden to keep this information current and accurate in multiple disparate tools.
Alert lifecycle management
For Uptime users, OpsGenie's integration provides full alert lifecycle management capabilities. Use OpsGenie to not only receive notifications for critical problems detected by Uptime but also acknowledge alerts, take or assign ownership of the alerts, comment on them, etc. rapidly no matter when and where alerts are received. OpsGenie keeps track of all alert activity seamlessly: when the alert is created, who is notified when and how, whether and when recipients saw the alert, acknowledged it, who executed which action, etc. OpsGenie also automatically closes alerts when a host/service comes back up.
Alerts that empower
A short text message (SMS) typically used to notify users often fails to convey sufficient information to enable the recipients to assess the problem and determine the right course of action. OpsGenie alerts are not limited to couple hundred characters of text, includes many fields, tags, and attached files. Recipients can not only see the alert message but all the supporting information, charts, etc. and figure out what to do next. You can attach any information that you think as relevant to the alert and make it available to the recipients, either via the API or the web UI.
- When a user acknowledges an alert using an OpsGenie app (iPhone/Android/Web), OpsGenie makes a call to the Up.time server (using Marid) to acknowledge the alert in Up.time as well.
OpsGenie offers a bidirectional integration with Uptime. OpsGenie provides a number of easy-to-use integration methods (email, API, command line tools, programming libraries, etc.) to ensure all monitoring tools can be integrated with OpsGenie easily. Uptime has a very flexible action and notification engine capable of forwarding alerts in a number of different ways.
Up.time can deliver alerts via email. Using OpsGenie email integration, Up.time alerts can be forwarded to OpsGenie to notify users. Up.time documentation describes how to configure Up.time email alerts. OpsGenie can process these emails, create alerts in OpsGenie and notify users as described here.
Using OpsGenie Lamp command line utility
Up.time support "Script Alerts" as a notification option. OpsGenie lamp is a command line interface (CLI) tool to work with OpsGenie web API from shell scripts. Up.time "Script Alert" notification capabilities can be used to execute a shell script to create alerts in OpsGenie using OpsGenie lamp tool. To use Lamp, create an API Integration.
Via OpsGenie Web API
OpsGenie has a simple web based API. To use web API, create an API Integration. Up.time alerts can be forwarded to OpsGenie using the web API using any programming language or a utility like cURL as described in the API documentation.
Updated 10 months ago