AWS Systems Manager Actions

To define AWS SSM action, click Add Action in the 'Manage Actions' window.


Step 1: Action Definition

1.1. Specify the name of the action. Select AWS System Manager for 'Type'.

1.2. Select a predefined AWS Systems Manager channel.

1.3. Choose an automation document from the AWS SM documents drop-down menu.


In case of misconfiguration of AWS Role, AWS SM documents will not be visible. Please refer here to make sure that you have appropriate configuration for your AWS Role.

1.4. Configure the user permissions via the 'Manage Permissions' section. The default choice allows all users in the team to perform Opsgenie actions. Check the box for 'Selected users on this team can use the action choice' and enter the name of users to permit. Please make sure that the selected users have the required role permissions to execute automation actions.

1.5. Check the 'Enable action policies' box to allow Opsgenie to automatically execute the action.

1.6. Click 'Next' to configure parameters.



The list of AWS SM Documents is populated by connecting your AWS account. The list includes the default System Manager Automation Documents as well as any custom documents that exist in your AWS account.

Step 2: Parameters

In this section, configure Parameter types assigned for the selected AWS SM Document. For each parameter, if Required box is selected, you must provide a value for the corresponding parameter. Parameters can be predefined or entered at the run time. For further details, please refer to Parameter Types.

2.1. Select Predefined to execute the action with a determined value.

Otherwise, select Prompt User to execute the action with a value which is chosen by the user at the run time. Prompt user allows you to select input type as 'Drop-down list', 'Free-form text' or 'Checkbox'.

  • If you select the Drop-down list, users are asked to enter inputs in the Values section. During the action execution, users will be able to select values from the drop-down list to run action.

  • If you select Free-form text option, it allows users to input any value for this parameter at run time.

  • If the parameter type is List, you will be asked to enter values for 'Checkbox' input type. Checkbox allows you to select multiple values during the action execution.

    2.2. Click Create to save the automation action.



Opsgenie imports the parameter names and properties from your AWS account. The parameter properties (name, type, etc.) cannot be modified in Opsgenie.

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