Incident Management Overview

Incident Management at Opsgenie

This document gives you an overview and tour of our Incident Management features.


Incidents happen no matter how well companies try to avoid them. Minimizing the downtime of IT infrastructures and web sites can be critical to the survival of organizations, because time is the greatest enemy during the course of an Incident. Opsgenie’s incident management features help organizations quickly and effectively identify problems, notify the right people, facilitate communications across business units, and collaborate to resolve problems. Opsgenie helps preventing incidents from becoming the kinds of disasters that fill the news and social media.

What’s new for Incident Response

Features and Functions

Updated 7 months ago

Incident Management Overview

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