Zapier Integration

Zapier is an online automation tool that connects your favorite apps, such as Gmail, Slack, Opsgenie, and over 1,000 more.


Connect two or more apps to automate repetitive tasks without coding. Move info between your web apps automatically, so you can focus on your most important work. It's easy enough that anyone can build their own app workflows with just a few clicks.

What does Opsgenie offer Zapier users?

Use Opsgenie's Zapier Integration to create an alert in Opsgenie from more than a 1000 apps in Zapier. Opsgenie determines the right people to notify based on on-call schedules– using email, text messages (SMS), phone calls and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

When a trigger is activated in Zapier, an alert is created in Opsgenie automatically through the integration.

Add Zapier Integration in Opsgenie

  1. Please create an Opsgenie account if you haven't done so already.
  2. Go to Opsgenie's Zapier Integration page.


For Free and Essentials plans, you can only add the integrations from the Team Dashboards, please use the alternative instructions given below to add this integration.

  1. Specify who is notified of Zapier alerts using the Teams field. Auto-complete suggestions are provided as you type.


An alternative for Step 2) and Step 3) is to add the integration from the Team Dashboard of the team which will own the integration. To add an integration directly to a team, navigate to the Team Dashboard and open Integrations tab. Click Add Integration and select the integration that you would like to add.

  1. Copy the API Key.
  2. Click Save Integration.

Configuration in Zapier

  1. In Zapier, go to Make a Zap! -> Choose a Trigger App -> Setup a Trigger App -> Choose Opsgenie as an Action App.
  2. Select an available Opsgenie Action and click Continue.
  3. Select an existing Opsgenie account or connect a new one.
  4. Paste your Opsgenie API Key into the "API Key field".
  5. Similarly, paste your Opsgenie URL Key into the "URL Key field".
  6. Click Yes, Continue.
  7. Click "Test" to perform a test on the account, then click Continue to move on to the next step.
  8. Fill in the form and click Continue.
  9. Click "Send Test To Opsgenie". This should have created an alert in your Opsgenie account.
  10. Click Finish button.
  11. Name the zap and turn it on to use it.

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