Updown.io Integration

Updown.io is an online service that checks your website's status by periodically sending an HTTP HEAD request to the URL of your choice. It then notifies you by email or sms when your website is not responding correctly.


What does Opsgenie offer Updown.io users?

Use Opsgenie’s Updown.io Integration to forward website's status notifications to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, iOS and Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

Updown.io sends JSON notifications when a website is down, which creates an alert in Opsgenie. As soon as the website gets up back, the alert created is closed automatically.


Alias should be set while adding a new website to monitor in Updown.io. Otherwise, alert will be created in the case of website is down but will not be closed.

Add Updown.io Integration in Opsgenie

  1. Please create an Opsgenie account if you haven't done so already.
  2. Go to Opsgenie's Updown.io Integration page.


For Free and Essentials plans, you can only add the integrations from the Team Dashboards, please use the alternative instructions given below to add this integration.

  1. Specify who is notified of Updown.io notifications using the Teams field. Autocomplete suggestions are provided as you type.


An alternative for Step 2) and Step 3) is to add the integration from the Team Dashboard of the team which will own the integration. To add an integration directly to a team, navigate to the Team Dashboard and open Integrations tab. Click Add Integration and select the integration that you would like to add.

  1. Copy the integration URL which includes Opsgenie's endpoint as well as the API key.
  2. Click Save Integration.

Configuration in Updown.io

  1. In Updown.io, navigate to the Settings page by clicking Settings in the nav bar.
  2. Navigate to the Webhooks section.
  3. Fill the URL field with the integration URL copied from Opsgenie.
  4. Click Save.
  5. All set! Now manage your Updown.io notifications at Opsgenie and leverage its full alerting functionality.

Sample Webhook Message from Opsgenie Updown.io

    "event": "check.up",
    "check": {
      "token": "jzu3",
      "url": "https:\/\/asdf.cm",
      "alias": "asdf",
      "last_status": null,
      "uptime": 97.338,
      "down": false,
      "down_since": "2018-06-07T11:18:06Z",
      "error": "Couldn't connect to server",
      "period": 30,
      "apdex_t": 0.5,
      "string_match": "",
      "enabled": true,
      "published": false,
      "disabled_locations": [
      "last_check_at": "2018-06-07T11:18:36Z",
      "next_check_at": "2018-06-07T11:19:06Z",
      "mute_until": null,
      "favicon_url": null,
      "custom_headers": {
      "ssl": {
        "tested_at": "2018-06-07T11:17:16Z",
        "valid": false,
        "error": null
    "downtime": {
      "error": "Couldn't connect to server",
      "started_at": "2018-06-07T11:18:06Z",
      "ended_at": null,
      "duration": null

Sample Alert