Nagios XI Email

By default Nagios XI is configured to send email notifications. To send Nagios notifications to Opsgenie via email, you need a correctly configured UNIX based email sending tool (mailx, sendmail, etc.). View the email notification commands in the Commands section at Core Config Manager of your Nagios XI installation's web interface.

Configuration

Note that the instructions may need to be adjusted depending on your exact Linux distribution and your Nagios XI configuration.

In Opsgenie

You need to create an Email Integration in OpsGenie Integrations page if you don't already have one. Email Integration creates OpsGenie alerts for every email sent to specified email address. You can find more information on OpsGenie email integration support here.
You should copy the email address of Email Integration to use it in Nagios XI contact definition.

In Nagios XI

Go to Nagios XI Configure > Core Config Manager > Alerting > Contacts
Click on Add New button
Populate Common Settings as follows


Command Name:	opsgenie
Email Address:	<email_address_of_opsgenie_email_integration>
Command Type:	misc command
Active:	checked
Manage Contact Groups:	Choose Admins and generic-contact

Populate Alert Settings as follows:


Host Notifications Enabled:	On
Host Notification Timeperiod:	24x7
Host Notification options:	Down, Up
Service Notifications Enabled:	On
Service Notification Timeperiod:	24x7
Service Notification options:	Warning, Unknown, Critical, OK

Save and Apply Configuration

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Please make sure that the contact is added to your Hosts and Services contact list.

If everything goes well, you will see alerts in Opsgenie for every notification created in Nagios XI.

If you have any problem, check your email utility is working correctly. You may change the contact email to a mail box you have access to test nagios notifications are sent correctly. Please don't hesitate to contact us, if your problem persists.