Kore Integration

Kore is a bot-based messaging platform, which brings individuals, teams, and business systems to together in a single, streamlined interface.

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What does Opsgenie offer to Kore users?

Use Opsgenie's Kore integration to forward Opsgenie alert activity to Kore. Users find out about alerts getting created, acknowledged, assigned, and closed without leaving Kore.

Functionality of the integration

  • When an alert is created, closed, acknowledged or assigned in Opsgenie, Kore regarding information is seen in Kore.

Add Opsgenie Integration in Kore

  1. Click on the GET BOTS menu on the left navigation. Search for Opsgenie and click it. Click Add Bot then Open.
  2. On the right side of the frame, click the Information icon and select IT Alerts task under "Available Tasks".
  3. Click Activate.
  4. Click Create Integration.
  5. A "Webhook URL" is provided to use within Opsgenie. Copy this URL to use at Opsgenie Kore Integration.

Add Kore integration in Opsgenie

  1. Please create an Opsgenie account if you haven't done so already.
  2. Go to Opsgenie - Kore Integration page.
  3. Specify who is notified of Kore alerts using the Teams field. Auto-complete suggestions are provided as you type.
  4. Paste the Webhook URL copied previously into the "Kore URL" field.
  5. Click Save Integration.
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