Instana Integration

Instana is the Application Performance Management solution for modern dynamic applications, using automation and AI to manage their service quality.

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What does Opsgenie offer Instana users?

Use Opsgenie's Instana Integration to forward Instana alerts to Opsgenie. Opsgenie determines the right people to notify based on on-call schedules– using email, text messages (SMS), phone calls and iOS & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an alert is created in Instana, an alert is created in Opsgenie automatically through the integration.

Add Instana Integration in Opsgenie

  1. Please create an Opsgenie account if you haven't done so already.
  2. Go to Opsgenie Instana Integration page.

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For Free and Essentials plans, you can only add the integrations from the Team Dashboards, please use the alternative instructions given below to add this integration.

  1. Specify who is notified of Instana alerts using the Teams field. Auto-complete suggestions are provided as you type.

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An alternative for Step 2) and Step 3) is to add the integration from the Team Dashboard of the team which will own the integration. To add an integration directly to a team, navigate to the Team Dashboard and open Integrations tab. Click Add Integration and select the integration that you would like to add.

  1. Copy the API Key.
  2. Click Save Integration.
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Configuration in Instana

  1. To configure integration, head over to Settings → Alerting → Integrations → Add New.
  2. Type the "Name".
  3. Paste the Opsgenie API Key copied previously into the "API Key" field.
  4. Then, click Save.
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