PRTG Network Monitor is Paessler's powerful network monitoring solution. OpsGenie is an alert and notification management solution that is highly complementary to PRTG.
OpsGenie has a specific API integration with PRTG. PRTG sends notification messages to OpsGenie API, with detailed information. OpsGenie acts as a dispatcher for these alerts, determining the right people to notify based on on-call schedules, notifying them using email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalating alerts until the alert is acknowledged or closed.
- When "sensor status down" notification is sent form PRTG, it creates an alert in OpsGenie.
- When "sensor status up" notification is sent from PRTG, the related alert is closed in OpsGenie.
- In PRTG, go to Setup -> Account -> Notifications. Click "Add new notification".
- Select "Execute HTTP Action".
- Paste the Url you copied before into "URL" field.
- If you use PRTG version 16.x.24. and above paste the content of this text file, otherwise paste the content of this text file into "Postdata" field.
- Click "Save".