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PRTG Integration

PRTG Network Monitor is Paessler's powerful network monitoring solution. OpsGenie is an alert and notification management solution that is highly complementary to PRTG.

​What does OpsGenie offer to PRTG users?

OpsGenie has a specific API integration with PRTG. PRTG sends notification messages to OpsGenie API, with detailed information. OpsGenie acts as a dispatcher for these alerts, determining the right people to notify based on on-call schedules, notifying them using email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalating alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When "sensor status down" notification is sent form PRTG, it creates an alert in OpsGenie.
  • When "sensor status up" notification is sent from PRTG, the related alert is closed in OpsGenie.

Add PRTG integration in OpsGenie Expand

  1. Please create an OpsGenie account if you haven't done already
  2. Go to OpsGenie PRTG Integration page,
  3. Copy the integration URL by clicking on the copy button or selecting. You'll be using this in PRTG configuration.
  4. Click on "Save Integration".

Default Advance Filter Settings of PRTG integration in OpsGenie Expand

Configuration on PRTG

  1. In PRTG, go to Setup -> Account -> Notifications. Click "Add new notification".
  2. Select "Execute HTTP Action".
  3. Paste the Url you copied before into "URL" field.
  4. If you use PRTG version 16.x.24. and above paste the content of this text file, otherwise paste the content of this text file into "Postdata" field.
  5. Click "Save".

Sample alert

PRTG Integration