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Panopta Integration

Panopta is a network monitoring service. OpsGenie is an alert and notification management solution that is natively integrated to Panopta. By forwarding Panopta alerts to OpsGenie, you can notify users via iPhone and Android push notifications, email, SMS, and phone calls, track of the alert life cycle, escalate alerts, etc.

What does OpsGenie offer to Panopta users?

OpsGenie has a native integration with Panopta. OpsGenie creates an alert in the event of a Panopta outage, and closes it when the outage is cleared. Using OpsGenie's Panopta integration, you get to extend your Panopta monitoring with a robust alert management, benefiting from on-call schedules, escalations, rich notifications etc.

Functionality of the integration

  • When an alert is created in Panopta, an alert is also created in OpsGenie automatically through the integration.
  • When the alert is closed in Panopta, the related alert is also closed in OpsGenie.

Add Panopta Integration in OpsGenie

  1. Please create an OpsGenie account if you haven't done already
  2. Go to OpsGenie Panopta Integration page,
  3. Specify who should be notified for the Panopta alerts using the "Teams" field. Auto-complete suggestions will be provided as you type.
  4. Copy the API key by clicking on the copy button or selecting.
  5. Click on "Save Integration".

Configuration in Panopta

  1. In Panopta, go to "Configuration -> Users & Contacts" and add a Contact.
  2. Click "Add" button on the contact, and select OpsGenie from the opening dropdown menu.
  3. Paste the API key you copied from OpsGenie into "API Key" field. Click "Create OpsGenie Notification".
  4. Now go to "Configuration -> Notification Schedules" and create a new schedule or modify an existing schedule.
  5. Click on "Create New Event". Add the notification method you've just defined.
  6. Under "Servers and Server Groups" select the objects you'd like to generate notifications.

Sample payload sent from Panopta

{
  "name": "elham.com (1.4.8.9)",
  "timestamp": "2014-04-22 00:09:32 UTC",
  "fqdn": "1.4.8.9",
  "outage_id": 132770146,
  "services": "FTP,Secure POP Email,MySQL Database,HTTP,Microsoft Exchange,IMAP Email,Ping,Secure HTTP,PostgreSQL Database,DNS,Secure IMAP Email,Secure SMTP Email,POP Email,SMTP Email,Secure Shell (SSH)",
  "event": "outage event",
  "tags": ["low_priority"]
}

Sample alert

Panopta Integration