MSP - Creating a Sub Account

❗️

MSP feature is only available for old plan customers who subscribed to Opsgenie before November 2, 2018.

Adding/Creating a Subaccount

  1. Go to the Settings Page in your Opsgenie Account
181
  1. Click on the MSP tab
  2. Click on Add Subaccount
1110
  1. Enter an email that you have access to. At the moment when creating the subaccount there is no way to automatically log in.
  2. Click on Add in the Email Template line if you would like to customize the email activation that is sent to your clients
824
  1. Customize the email template, upload a logo, etc. then hit save.
1266
  1. Select the Template you just created
  2. Enter a full name and the organization name of your client - this is how you will identify your clients
  3. Check your email for an activation link and activate the account
  4. All set!

📘

When creating the subaccount to configure the settings, make sure to enter an email that you have access to, once you have completed the set up, you can invite your clients to that subaccount.