SolarWinds MSP N-central Integration

SolarWinds® MSP N-central is powerful RRM platform which can be customized to fit user's needs. SolarWinds® MSP N-central gives you the tools you need to handle these complex environments, including drag-and-drop automation, device settings and profiles, patch management, and more.

​What does OpsGenie offer to SolarWinds® MSP N-central users?

Using OpsGenie SolarWinds® MSP N-central integration, SolarWinds® MSP N-central sends its issues to OpsGenie, with detailed information. OpsGenie acts as a dispatcher for SolarWinds® MSP N-central alerts, determining the right people to notify based on on-call schedules, using email, text messages (SMS), phone calls and iOS & Android push notifications, and escalating alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an issue is created in SolarWinds® MSP N-central, an alert is created in OpsGenie automatically through the integration.
  • When the issue's state turned back to Normal in SolarWinds® MSP N-central, the related alert will be closed in OpsGenie automatically.
  • When the issue is acknowledged in SolarWinds® MSP N-central, the related alert will be acknowledged in OpsGenie automatically.

Add SolarWinds® MSP N-central Integration in OpsGenie

  1. Please create an OpsGenie account if you haven't done already
  2. Go to OpsGenie SolarWinds® MSP N-central Integration page,
  3. Specify who should be notified for SolarWinds® MSP N-central alerts using the "Teams" and "Recipients" fields. Auto-complete suggestions will be provided as you type. 
  4. Copy the Api URL by clicking on the copy button or selecting.
  5. Click on "Save Integration".

Configuration in SolarWinds® MSP N-central

  1. In SolarWinds® MSP N-central, navigate to Modify User page by clicking the user icon on the top menu.
  2. Select User Details.
  3. Select Notification Method.
  4. Click Add then select Third Party Integration - HTTP as the notification method.
  5. Paste the Api URL to Target URL field.
  6. Click Save.