Dynatrace Webhook Integration (v2)

Dynatrace is SaaS application monitoring and analytics for cloud natives. It gives total visibility into all dimensions of applications; from end-user to application deep dive, to the network.

What does OpsGenie offers Dynatrace users?

Use OpsGenie's Dynatrace integration to send alerts to OpsGenie API with detailed information. OpsGenie acts as a dispatcher for these alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

  • When an alert is created on Dynatrace, an alert is created in OpsGenie, and when the alert is resolved on Dynatrace, the alert is closed in Opsgenie automatically through the integration.
  • Use available placeholders of Dynatrace alerts to configure the alert details in Opsgenie.

Add Dynatrace Integration in OpsGenie

  1. Please create an OpsGenie account if you haven't done so already.
  2. Go to OpsGenie Dynatrace (V2) Integration page.
  3. Specify who is notified for Dynatrace alerts using the Teams field. Auto-complete suggestions are provided as you type.
  4. Copy the API URL.
  5. Click Save Integration.

Remember to save the integration before attempting a test run - the Dynatrace integration must be saved on the user's end before it is able to be tested.

Configuration in Dynatrace

  1. In Dynatrace app, open Settings > Integration > Problem Notifications.
  2. Click Set up notifications.
  1. Click Custom Integration.
  1. Paste to Webhook URL field.
  2. Populate other fields, send test notification, then save the Integration.

Dynatrace Webhook Integration (v2)

Dynatrace is SaaS application monitoring and analytics for cloud natives. It gives total visibility into all dimensions of applications; from end-user to application deep dive, to the network.