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Integrate Opsgenie with Bitbucket

Overview

What does the integration offer?

Use the Bitbucket integration to forward certain events (such as pull requests, issues, and push events) to Opsgenie with detailed information. Opsgenie acts as a dispatcher for Bitbucket alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iOS & Android push notifications, and escalates alerts until they are acknowledged or closed.

How does the integration work?

  • When a pull request is created in your repository in Bitbucket, it creates an alert in Opsgenie.

  • When an issue is created in your repository in Bitbucket, it creates an alert in Opsgenie.

  • When a push is made to your repository in Bitbucket, it creates an alert in Opsgenie.

  • When a pull request is closed in your repository in Bitbucket, it closes the alert in Opsgenie.

  • When an issue is closed in your repository in Bitbucket, it closes the alert in Opsgenie.

Set up the integration

Bitbucket is an API-based integration. Setting it up involves the following steps:

  • Add a Bitbucket integration in Opsgenie

  • Configure the integration in Bitbucket

Add a Bitbucket integration

If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.

  1. Go to Teams and select your team.

  2. Select Integrations on the left navigation and then select Add integration.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.

To add a Bitbucket integration in Opsgenie:

  1. Go to Settings > Integrations.

  2. Select Add integration.

  3. Run a search and select “Bitbucket”.

  4. On the next screen, enter a name for the integration.

  5. Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.

  6. Select Continue.
    The integration is saved at this point.

  7. Expand the Steps to configure the integration section and copy the Webhook URL.
    You will use this URL while configuring the integration in Bitbucket later.

  8. Select Turn on integration.
    The rules you create for the integration will work only if you turn on the integration.

Configure the integration in Bitbucket

  1. In your Bitbucket repository, open the Repository settings tab on the left.

  2. Select Webhooks from the left pane.

  3. Select Add webhook.

  4. Paste the Webhook URL you copied while adding the integration in Opsgenie into URL.

  5. Select the Repository, Issue, and Pull request events from the list as required.

  6. Make sure Active is selected.

  7. Select Add webhook.
    When the Webhook configuration is saved in Bitbucket, a test alert is created in Opsgenie.

Learn more about the Bitbucket Webhooks feature

 

Additional Help